Business Risks

No roaming service, no revenue!

Regular automated testing around the clock improves your roaming business margins.

Don’t have automated roaming service testing? Here are your business risks:

  • More revenue loss during more roaming service incidents
  • Additional resources to monitor and detect roaming service issues
  • Customer churn – initial acquisition costs lost FOREVER!
  • International carrier expenses applied to failed or degraded roaming services

You are obliged to avoid bad customer experience – Customer Experience Management (CEM)
You are in danger of not meeting revenue agreements with roaming partners – Steering of Roaming (SoR) strategy
You cannot audit your roaming billing accounts – Mobile Virtual Network Operators (MVNO).